Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Pedro Pet Foods and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website you are able to link to other websites which are not under the control of Pedro Pet Foods. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Pedro Pet Foods takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Accessibility

This website passes Section 508 and WCAG prioity 2 and uses a number of key features in order to attain a high level of accessibility, such as:

Alternative text on all imagery
Common fonts used
Resizable text
Consistent and familiar page layouts
Logical tab order

We aim to continuously test the website to maintain this level of accessibility. The site is built to XHTML and CSS standards as set by the W3C.

Privacy

Information we collect from you

Information that you provide by filling in forms on the site. This includes information provided at the time of subscribing for any services provided by us through the site (including updates).
If you contact us (by post, email or any other method), we may keep a record of that correspondence.
We (or our agents) may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. Details of your visits to the site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

IP Addresses and Cookies

During your use of the site we may collect information about your computer, including where available your IP address, operating system and browser types, for system administration. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

For the same reason, we may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve the site and to deliver a better and more personalised service. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the site.

We do not link IP addresses to anything personally identifiable. This means that while your user session will be logged, you will remain anonymous to us except where you have subscribed for updates, which requires the use of cookies.

Use made of the information.

We use information held about you in the following ways:

to enable us to tailor the site to your particular interests;
to ensure that the content from the site is presented in the most effective manner for you and for your computer;
to provide you with information that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
to allow you to participate in interactive features of our service, when you choose to do so;
to notify you about changes to our service.

We may also monitor user traffic on an aggregate basis in order to help us develop and improve the site for the benefit of all users. This data does not contain personal information. Please note in particular that statistical records are maintained of pages visited by users whether or not they have subscribed for any of our services.

All personal data will be held in a secure manner and may be used for marketing purposes with your permission. We will never sell or pass your personal data on to any third parties without first obtaining your consent.

Security

You are advised that the Internet is not a secure medium. We will take reasonable steps to ensure that data transmitted electronically to the site or otherwise and stored by us is not accessed by unauthorised third parties in accordance with the requirements of the DPA. However, you accept the risk that data transmitted electronically to the site or otherwise may be intercepted before reaching the site or accessed from our data storage by third parties not authorised by us and may be exploited unlawfully by such unauthorised third parties.

Once we have received your information, we will use reasonable endeavours to keep your information confidential and store it on a secure server which is password protected and hidden behind a firewall from the outside world. Internal procedures cover the storage access and disclosures of your information.

Links

The site has links to other websites which will have different privacy, trading and use policies and conditions and you should familiarise yourself with these policies before you use or submit any personal data to these websites.